TERMS

Last update: 04/11/2024. Changes: Added residency terms. Previous update: 29/09/2024. Changes: online workshop cancellation terms added; 6 month onsite payment plan removed; onsite cancellation admin fee increased to 20%; 30% (90-119 day) refund band removed; Previous update: 15/09/2024. Changes: Bundle terms added.


Reservations

To book a place on any of our courses, simply visit the courses page, select your course, and register by paying the course fee or subscribing to a payment split (payment splits are not available on all courses - check the course page). Payments are carried out securely via Stripe - you can pay using pretty much any debit or credit card. Payment guarantees your place on the course. If you are unable to pay by card, please contact us for more options.

Payment Plans

Payment plans are offered so that you can spread the cost of the course over 4 months for on-site courses, or 2 months for online courses. When you subscribe to a payment plan, you will make the first payment straight away, the next payment in exactly one month, and so on until the course fee is fully paid. Payments will be taken automatically, using whatever card you use for the first payment. Payment splits are not available for all courses - see individual course pages for details.

Cancellations

If we cancel your course due to reasons which are deemed to have been within our control, you will have the option of a full refund, or transfer to another course. If we are forced to cancel your course due to reasons outside of our control - for example a natural disaster or social uprising - we will offer you a transfer to another course, or postponement of your booking until such a time as the course can be rescheduled. We are unable to refund the cost of any travel you may have booked, so please ensure that your travel booking includes flexible dates wherever possible, and take out travel insurance with sufficient cover.

If you cancel your booking for an online workshop, unfortunately we are not able to offer a refund - upon paying for your place, you gained access to course details and materials on the CAMP Hub, and as such have already used elements of the workshop. However, all CAMP workshop places are transferable - if you know someone who can take your place, just get in touch and we'll update the booking.

If you cancel your booking for an onsite workshop or residency, your refund depends on how much notice you give us. The closer the start date, the less likely it is we will be able to fill your place. To counter this difficulty we have to market your cancelled place more heavily, which incurs a higher cost to us, hence the lower refund amount. We're nonprofit, so we have to make sure this stuff balances out or we'd be out of business.

The refund periods are as follows:

[1] If you cancel 120 days or more before the start date, you will receive a full refund minus a 20% administration fee (this covers payment fees which we don't get back, and remarketing costs)

[2] If you cancel 60 - 119 days before the start date, 50% of the course/residency cost will be retained, and you will receive a refund of the remainder of your payment. The 50% pays for the admin fee (see above), the further increased cost of remarketing your place (and risk that we might not fill it), and the funds we've already committed in advance of the workshop/residency (at this stage, we've already paid out on numerous expenses associated with your place). If you're paying via a payment plan, and have not yet paid over 50% of the course cost, you won't be eligible for a refund.

[3] If you cancel within 60 days of the start date, unfortunately we can't offer you a refund. At this point we've already paid out for all expenses associated with your booking, and we can't get that money back. However, all CAMP workshop/residency places are transferable - if you know someone who can take your place, just get in touch and we'll update the booking.

[4] If you don't cancel, but you don't show up, you will not be eligible for a refund under any circumstances.

For the sake of clarity, the percentage amounts above relate to the full workshop/residency fee, not to the amount you may have paid via a payment plan, or to a discounted amount. If, at the time of your cancellation, you've paid less than the full fee minus the refundable amount, no refund will be applicable.

We reserve the right to refuse or cancel any booking at our discretion, in which case a full refund will be issued.

Workshop Bundles

Workshop bundles, once purchased, can be used to reserve the advertised number of workshops. They are valid for three years from the purchase date. Bundles are non-refundable except under specific cirumstances: if we cancel a workshop which you specifically bought a bundle in order to reserve, and you haven't used your bundle for any other workshop, you can cancel your bundle purchase for a full refund.

Covid 19

We advise all participants to get vaccinated against covid 19 before travelling to CAMP, if that's an option for you. All participants will be required to test upon arrival - if you test positive, you will be required to isolate. We will do everything we can to help in this situation, but all additional costs and expenses incurred will be solely your responsibility. We advise that you take out suitable travel insurance to mitigate such an event.

Age restrictions

Participants of any age may attend our courses, but people under sixteen years of age must be accompanied by a parent or guardian. Accommodation and catering for the parent or guardian should be discussed before booking - it may be possible for them to stay at CAMP, otherwise alternative accommodation may be arranged. Parent/guardians may not attend classes, unless they pay the full course fee.

Visas

If you require assistance in obtaining a Visa to visit France, let us know - we can issue a letter of invitation which may help with your application. You will require a tourist Visa, not a study Visa, since our courses are not accredited. If your Visa application is refused, we can only offer a refund in line with our refunds policy noted above.

Company details

CAMP is operated by Fuse Art Space, a UK registered charity which is an art gallery and performance venue located at 5-7 Rawson Place, Bradford BD1 3QQ. Our registered address is 7 Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD, UK, and our company number is 08623240. You can reach us via the contact section of this website, or by emailing [email protected].